eBent Recumbent Cycling

A Bent Look at Self Contained Touring

Longbikes Customer Service … Outstanding!!!

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Wow … I am impressed. I called last night because I need new idler mounting hardware after stripping off the TerraCycle Idlers. Greg Peek answered the phone and was so helpful … it was amazing. He is putting together a package of parts and shipping to me. This is outstanding support.

Most bike manufacturers are just interested in building and selling new bikes but Greg is addicted to excellence. He really takes the time to support existing customers. Kudos Greg!!!

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Written by Roland

August 12, 2009 at 9:48 am

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